Contact Us

Viridor operates
over 320 facilities
across the UK.
Search our online
directory to find
address and contact
details for all
our sites.


Viridor will be managing enquiries on behalf of the partner organisations.

There are a number of ways for you to get in touch to provide feedback about operations at and beyond the site boundary.

A Freephone* customer care line supported 24 hours a day, seven days a week - 0800 975 3029
A dedicated feedback form sent directly to the Runcorn Facility site manager

*free to UK landlines and some mobile services

If you wish for your contact to be logged as a formal compliant you must use one of these two routes to contact us.

You can also contact the Facility by phone during office hours (Monday to Friday 09:00 – 17:00) on 01928 502272 or Email us at for more general or sales enquiries.

Responding to you

For general / non-operational enquiries, such as information requests we will aim to respond within 5 working days,
For enquiries linked to operational issues such as noise or a vehicle movement we will aim to respond within 2 working days.

For information on job opportunities with us please visit our careers page.


Find out more about our business